Ohio lady claims she misplaced Sheetz job as a result of her tooth violated its ‘smile coverage’

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Oh, Sheet-z.

An Ohio lady claims she misplaced her job at a Sheetz comfort retailer as a result of her tooth violated its “smile coverage” — after her abusive ex-husband knocked them out.

Rose Marie Counts detailed in a Fb submit how she left work in Circleville “crying” after being referred to as in by her boss over her busted-up tooth.

“I used to be knowledgeable that coverage states all Sheetz workers will need to have and stay with an ideal lovely heat welcoming smile,” she wrote.

“The corporate defines my smile as unbeautiful as a result of I nonetheless have work that must be accomplished on them,” she wrote, saying that her insurance coverage wouldn't pay for momentary dentures whereas she awaits everlasting ones.

So “though I'm good at my job I can not be a frontline worker with the corporate due to my smile,” she stated.

Rose Marie Counts in a social media image.
Counts included audio of her telling her boss that her tooth have been knocked out by a violent ex.
Fb / Rose Marie Counts

Counts included audio of the assembly that confirmed her explaining her heartbreaking backstory to her boss.

“This firm has no concept what I’ve been via. I misplaced these entrance tooth as a result of my ex-husband headbutted me as a result of I forgot to show the corridor gentle out,” stated Counts, who's now a brand new relationship.

The Sheetz where Counts worked at in Circleville, Ohio.
Counts stated she felt comeplled to go away the job she loves over “one of many greatest types of discrimination that there will be.”
Google Maps

“It’s legit, it’s a nasty expertise that occurred in my life that I’m nonetheless attempting to …” she stated, trailing off from the painful recollection.

After a pause, her supervisor stated “that’s high-quality” — whereas making clear she wouldn't be returning to work the register, regardless of the supervisor saying she had heard “great issues” about her from prospects.

The supervisor might solely say she was “so sorry” when Couts advised her that she must “search different employment” due to the obvious discrimination.

Customers inside a Sheetz.
Counts stated she was advised she couldn’t work with prospects due to her tooth damaged by an abusive ex.
Bloomberg by way of Getty Photographs

“I really feel like my job efficiency ought to be sufficient — I don’t really feel like I ought to must justify myself due to my seems to be,” the audio caught her telling her boss.

When she stated it made Sheetz an organization she not needed to be “related to,” the supervisor replied: “That’s comprehensible.”

“I actually am sorry that that’s the best way you're feeling about us,” the supervisor stated, having earlier admitted that she’d “had different comparable conversations” with workers “that didn’t go so nicely.”

Couts wrote that she left “crying” as a result of she felt compelled to go away a “job that I beloved.”

“I can't spend one purple penny at Sheetz!!!” she wrote.

Counts' Facebook post about being called in over her teeth, which she said was the result of domestic violence.
Counts detailed her ordeal in a Fb account.
Fb / Rose Marie Counts

“That is for my part one of many greatest types of discrimination that there will be. Who're they to resolve what magnificence is. So I go away this job feeling like I’m not adequate once more,” she stated.

Sheetz didn't instantly reply to a request for touch upon Counts’ claims.

Nonetheless, a rep just lately advised Insider that it was reviewing the so-called “smile coverage” after complaints from different workers in its 650 shops, that are additionally in Pennsylvania, Virginia, West Virginia, Maryland and North Carolina.

The outlet obtained a duplicate of the worker handbook that claims that “candidates with apparent lacking, damaged, or badly discolored tooth (unrelated to a incapacity) aren't certified for employment with Sheetz.”

“Sheetz believes that an worker’s smile throughout interactions with prospects and coworkers is crucial to creating the sense of hospitality in our shops that we attempt for,” the coverage states.

“I hate the coverage,” one former North Carolina staffer who stop over the coverage advised Insider.

“It’s actually disgusting and type of classist, particularly when the vast majority of individuals you’re using are going to be lower-income,” the previous worker stated.

Sheetz PR supervisor, Nick Ruffner, advised the outlet that the story “has prompted a extra particular overview to make sure our insurance policies are aligned with Sheetz’s dedication to foster a tradition of respect.”

“Whereas now we have a private look coverage that features dental well being, we offer lodging to the coverage which are granted for medical, cultural, and spiritual causes,” Ruffner stated.

“At Sheetz, it can be crucial that we honor and acknowledge our workers’ numerous experiences, particular person identities, and distinctive views.”

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